Welcome to Aitmad Online Store We are committed to ensuring your satisfaction with every purchase. Please read our Refund Policy carefully to understand your rights and obligations when requesting a refund or return.

Return Policy

  • Time Limit: You may only initiate a return within 24 hours of receiving your order. Requests made after this period will not be accepted.

  • Condition: Products must be in their original, unopened condition to be eligible for return.

  • Damaged or Incorrect Items: If you receive a damaged, broken, expired, or incorrectly described electronic item, you can return it within 24 hours for replacement or exchange.

  • Complaint Procedure: Contact us promptly via our official phone number or email at aitmadonlinestore25@gmail.com within the stipulated time frame. Please provide your order number and detailed reasons for the return.

Warranty Claims

  • Imported Products: Items imported from China have a 24-hour warranty check period. No claims will be accepted after this period.

  • Brand Warranty: For electronic products with a manufacturer’s warranty (6 months or 1 year), claims should be directed to the respective brand’s service center.

  • Shipping Issues: Notify us immediately if the parcel arrives open, unsealed, or with missing items due to shipping damage.

Refund Policy

  • Refund in 3 Days: If you are eligible for a refund, it will be processed within 3 days of approval.

  • Non-Refundable: We do not offer refunds for any purchased products, except in cases of verified eligibility.

  • Replacement: Faulty products will be replaced within a few days of verification.

  • Voucher Option: You may request a voucher equivalent to the purchase amount for use on any other product available at Posh Bazaar. Contact us to request a voucher.

Conditions for Returns and Refunds

  • Product Condition: Returned products must be unused, in their original packaging, and accompanied by all original accessories.

  • Shipping Costs: Customers are responsible for all shipping costs associated with returns, unless the return is due to our error.

  • Faulty Claims: If a fault is claimed for a non-faulty order, shipping charges will be borne by the customer.

Contact Us

If you have any questions or require further clarification regarding our Refund Policy, please do not hesitate to contact us at:

Email: aitmadonlinestore25@gmail.com

Phone: +92 3250814464